FAQ Page
Shipping Time and Delivery Expectations
Shipping times can vary depending on the brand. Some orders are shipped the same business day, while others may take 1–2 business days to process.
Generally, you can expect to receive your product within 4–7 business days.
If a longer shipping time is anticipated, it will be clearly noted on the product page.
We take pride in offering some of the fastest processing and shipping times in the industry, along with top-tier customer service.
View our Shipping Policy here: Shipping Policy
Payment Options
We accept a wide range of secure payment methods, including:
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Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diners Club)
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Digital Wallets: Apple Pay, Google Pay, Shop Pay
Your payment information is encrypted and processed securely through PCI-compliant gateways.
View our Payment Options Policy here: Payment Policy
Return Policy
A refund will be issued to the original payment method, minus a 25% restocking fee.
Returns must be unused, in original packaging, and include proof of purchase.
For full details, please refer to our comprehensive Return & Refund Policy.
View the Return Policy here: Return Policy
Cancellation Policy
Orders can be canceled for a full refund if the order has not yet shipped.
To cancel an order, please contact us immediately at: support@mainresponse.com
If the order has already shipped, it will fall under our 25% restocking fee Return Policy.
View our Cancellation Policy here: Cancellation Policy
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Main Response
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM CST
Email: support@mainresponse.com
Phone: +1 (877) 461-5798
Address: 9040 Raven Dr Louisville, NE 68037 United States
Website: www.mainresponse.com