Effective Date: December 1, 2025

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1. Introduction

Welcome to Main Response (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.mainresponse.com (“Website”) and any related features, content, or services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Website or Services.

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2. Eligibility

By using the Services, you represent and warrant that:

• You are at least 18 years old, and

• You have the legal authority to enter into these Terms.

If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms. 

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3. Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information

• Keep your information updated

• Not use false identities or impersonate others

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials

• All activity occurring under your account

• Notifying us immediately at support@mainresponse.com if you suspect unauthorized access

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4. Orders and Payment

4.1 Product Availability

All products and listings are subject to availability. We may limit or cancel quantities at our discretion.

4.2 Pricing

• Prices may change without notice.

• We are not liable for pricing errors, listing mistakes, or discontinued products.

4.3 Payment Terms

Accepted Payment Methods:
Visa, MasterCard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay.

Payment Processing:
Payments are securely processed through Shopify Payments (Stripe/PayPal integrations).

Billing information must be accurate, complete, and current.

4.4 Order Acceptance

We may refuse or cancel orders for reasons including:

• Product unavailable

• Pricing or description errors

• Suspected fraud or unauthorized activity

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5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our full Shipping Policy for details.

5.2 Risk of Loss

Risk of loss transfers to you once the order is delivered to the carrier.

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6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and refunds.

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7. Intellectual Property Rights

7.1 Ownership

All content on the Website—including text, images, logos, product listings, graphics, videos, software, and documentation—is the property of Main Response or its licensors.

7.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.

7.3 Restrictions

You agree NOT to:

• Copy, reproduce, sell, or exploit any part of the Services without written permission

• Use any of our trademarks, branding, or proprietary content without authorization

• Scrape or harvest data from our Website

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8. User Content

8.1 Submissions

If you submit any content (reviews, comments, images, etc.), you grant us a worldwide, royalty-free, perpetual license to use, display, modify, and reproduce that content.

8.2 Prohibited Content

User content must NOT:

• Violate laws

• Be harmful, harassing, defamatory, obscene, or invasive of privacy

• Infringe any third-party copyright, trademark, or proprietary right

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9. Prohibited Activities

You agree NOT to:

• Use the Services for unlawful purposes

• Attempt to bypass, disable, or interfere with security features

• Access accounts or systems without authorization

• Use bots, scrapers, or automated tools on the Website

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10. Disclaimers and Warranties

10.1 “AS IS” Basis

Our Services are provided “AS IS” and “AS AVAILABLE”, without any warranties of any kind.

10.2 No Warranty

We do not warrant that:

• Services will be uninterrupted or error-free

• Product descriptions or information are accurate

• Results obtained from using the Services will be reliable

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11. Limitation of Liability

To the fullest extent permitted by law, Main Response shall not be liable for:

• Indirect, incidental, special, or consequential damages

• Loss of profits, revenue, or data

• Unauthorized access to your information

• Interruptions or errors in service

Our total liability is limited to the amount paid by you in the six (6) months preceding the claim.

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12. Indemnification

You agree to indemnify and hold harmless Main Response, its affiliates, and employees from any claims, losses, damages, or liabilities arising from:

• Your use of the Services

• Your violation of these Terms

• Your infringement of third-party rights

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13. Termination

We may suspend or terminate your account and access to Services at any time, without notice, for violations of these Terms or for any other reason.

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14. Governing Law

These Terms are governed by the laws of the State of Nebraska, United States, without regard to conflict-of-law rules.

Any legal disputes will be handled exclusively in the courts of Cass County, Nebraska.

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15. Changes to Terms

We may update or modify these Terms at any time. All changes become effective immediately upon posting on our Website. Continued use of our Services constitutes acceptance of the updated Terms.

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16. Miscellaneous

16.1 Severability

If any part of these Terms is found unenforceable, the remaining provisions will stay in effect.

16.2 Entire Agreement

These Terms constitute the full agreement between you and Main Response regarding the Services.

16.3 Waiver

Failure to enforce any right does not constitute a waiver of that right.

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17. Contact Information

If you have any questions about these Terms, please contact us:

Main Response

Address: 9040 Raven Dr Louisville, NE 68037 United States

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM CST

Email: support@mainresponse.com

Phone: +1 (877) 461-5798

Website: www.mainresponse.com