Effective Date: October 1, 2025

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1. Introduction

Welcome to Main Response (operated by SBECOMMERCE LLC) ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website located at www.mainresponse.com ("Website") and any related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

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2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old, and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

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3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

• Provide true, accurate, current, and complete information during the registration process.

• Maintain and promptly update your account information to keep it accurate and current.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account login credentials.

• All activities that occur under your account.

• Notifying us immediately of any unauthorized use of your account.

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4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4.2 Pricing

Prices for our products are subject to change without notice. We are not liable for any price changes, modifications, or product discontinuations.

4.3 Payment Terms

• Accepted Payment Methods: Visa, MasterCard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay.

• Payment Processing: Payments are securely processed through Shopify Payments (Stripe/PayPal integrations).

• Billing Information: You agree to provide current, complete, and accurate billing information.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product or service unavailability.

• Errors in pricing or descriptions.

• Suspected fraudulent or unauthorized activity.

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5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for full details.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you upon our delivery to the carrier.

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6. Returns and Refunds

Please refer to our Return and Refund Policy for details on returns, exchanges, and refunds.

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7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, images, product listings, and software, is the property of Main Response or its suppliers and is protected under intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

• Reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without express written permission.

• Use our name, trademarks, or content without prior written consent.

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8. User Content

8.1 Submissions

If you submit or post any content ("User Content") on our Website, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content.

8.2 Prohibited Content

You agree not to submit content that:

• Is illegal, harmful, defamatory, obscene, or invasive of another’s privacy.

• Infringes on intellectual property or proprietary rights of any party.

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9. Prohibited Activities

You agree not to engage in:

• Violations of Law: Using the Services for illegal purposes.

• Disruption: Interfering with or disrupting the Services or servers.

• Unauthorized Access: Attempting to gain unauthorized access to accounts, systems, or networks.

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10. Disclaimers and Warranties

10.1 "AS IS" Basis

The Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

10.2 No Warranty

We do not warrant that:

• The Services will meet your requirements.

• The Services will be uninterrupted, timely, secure, or error-free.

• Results obtained from using the Services will be accurate or reliable.

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11. Limitation of Liability

In no event shall Main Response, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use the Services.

• Unauthorized access to or use of our servers or personal data.

• Any interruption or discontinuation of the Services.

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12. Indemnification

You agree to indemnify and hold harmless Main Response and its affiliates from any claims, damages, obligations, or losses arising from:

• Your use of the Services.

• Your violation of these Terms.

• Your violation of any third-party rights.

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13. Termination

We may suspend or terminate your account and access to Services immediately, without notice, if you breach these Terms.

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14. Governing Law

These Terms are governed by the laws of the State of Nebraska, United States, without regard to conflict of law principles.

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15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted to our Website. Continued use of the Services after such changes constitutes acceptance.

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16. Miscellaneous

16.1 Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

16.2 Entire Agreement

These Terms constitute the full agreement between you and Main Response regarding the Services.

16.3 Waiver

Failure to enforce any right or provision of these Terms will not be deemed a waiver.

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17. Contact Information

If you have questions about these Terms, you may contact us:

• Company Name: Main Response (SBECOMMERCE LLC)

• Address: 9040 Raven Dr, Louisville, NE 68037, USA

• Email: support@mainresponse.com

• Phone: (877) 461-5798

• Website: www.mainresponse.com