Privacy Policy
Effective Date: December 1, 2025
1. Introduction
Main Response ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Main Response.
This Privacy Policy applies to our website, www.mainresponse.com, and its associated subdomains (collectively, our "Service").
By accessing or using our Service, you agree that you have read, understood, and consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Definitions and Key Terms
Cookie:
A small piece of data stored by your web browser, used for analytics, identification, security, and personalization.
Company:
Refers to Main Response, registered in the United States, responsible for your information under this Privacy Policy.
Country:
Refers to the United States, where Main Response is based.
Customer:
Any individual or organization that interacts with our Service, including placing orders or creating an account.
Device:
Any internet-connected device (computer, phone, tablet) used to access our website.
IP Address:
A unique number assigned to your device when connected to the Internet.
Personnel:
Individuals employed by or contracted with Main Response.
Personal Data:
Information that identifies a natural person directly or indirectly.
Service:
The services provided by Main Response through our website.
Third-Party Service:
Refers to advertisers, shipping partners, analytics tools, payment processors, or any partner we use to operate, improve, or market our Service.
Website:
Our website accessible at www.mainresponse.com
You:
Any person or entity that visits or uses our Service.
3. Information We Collect
We collect information from you when you:
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Visit our Website
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Register an account
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Place an order
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Subscribe to our newsletter
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Fill out a form
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Respond to surveys or promotions
Personal Information We May Collect:
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Name / Username
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Email address
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Phone number
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Mailing address
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Billing address
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Order and transaction details
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Optional account information
4. How We Use the Information We Collect
We may use the information we collect for the following purposes:
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To Personalize Your Experience – provide tailored content and features.
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To Improve Our Website – enhance performance and functionality based on user feedback.
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To Improve Customer Service – respond to questions or support requests.
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To Process Transactions – manage orders, payments, billing, and shipping.
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To Manage Promotions or Surveys – administer contests or marketing activities.
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To Send Periodic Emails – order updates, support responses, marketing communications (only if opted-in).
5. Information from Third Parties
5.1 End User Information
We may receive information from social media websites if you interact with our pages or if you share information publicly.
5.2 Fraud Prevention Data
We may receive fraud detection signals from payment processors or security partners.
5.3 Publicly Available Data
Information publicly accessible online (e.g., social media profiles) may be collected automatically.
6. Sharing Your Information
We may share your information with:
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Third-Party Service Providers
Payment processors, shipping carriers, email providers, marketing and analytics platforms, and technical infrastructure partners. -
Affiliates
Companies controlled by or under common control with Main Response. -
Business Transfers
If we merge, sell assets, reorganize, or restructure, personal data may be part of the transferred assets. -
Legal Requirements
When required by law, subpoena, or government authority.
We do not sell your personal information.
7. Cookies and Similar Technologies
We use cookies to:
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Improve user experience
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Store preferences
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Track traffic and analytics
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Support security features
You may manage or disable cookies through your browser settings.
For more details, see our Cookie Policy.
8. Data Security
We use multiple layers of security to protect your information:
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Secure Servers: SSL encryption for all sensitive data transmitted to and from our website.
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Encrypted Payment Data: Payment information is processed and stored by PCI-compliant third-party gateways.
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Restricted Access: Only authorized personnel may access personal data.
While we strive to protect your information, no method of electronic transmission is guaranteed to be 100% secure.
9. Data Retention
We retain personal information only as long as necessary to:
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Fulfill the purposes described in this policy
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Complete transactions
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Meet legal, accounting, or reporting requirements
10. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request corrections
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Request deletion
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Restrict or object to processing
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Request a copy of your data (data portability)
To exercise your rights, contact us at: support@mainresponse.com
11. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under this age.
12. International Data Transfers
Your information may be transferred and stored on servers located outside your state or country (primarily within the United States).
13. Links to Other Websites
Our Website may contain links to external websites.
We are not responsible for the content, privacy practices, or security of third-party sites.
14. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Changes take effect upon posting with an updated “Effective Date.”
Your continued use of the Service signifies acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Main Response
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM CST
Email: support@mainresponse.com
Phone: +1 (877) 461-5798
Address: 9040 Raven Dr Louisville, NE 68037 United States
Website: www.mainresponse.com