Effective Date: October 1, 2025

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1. Introduction

Main Response (operated by SBECOMMERCE LLC) ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Main Response.

This Privacy Policy applies to our website, www.mainresponse.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

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2. Definitions and Key Terms

• Cookie: A small piece of data generated by a website and saved by your web browser.

• Company: Refers to Main Response (SBECOMMERCE LLC), registered in the United States.

• Country: Refers to the United States, where Main Response is based.

• Customer: Refers to the individual or organization that uses our Service.

• Device: Any internet-connected device such as a phone, tablet, or computer.

• IP Address: A unique number assigned to devices using the Internet.

• Personnel: Refers to individuals employed by or contracted with Main Response.

• Personal Data: Any information that can identify a natural person.

• Service: Refers to the services provided by Main Response as described on our Website.

• Third-Party Service: Refers to advertisers, analytics providers, partners, and others we work with.

• Website: Our site, accessible at www.mainresponse.com.

• You: A person or entity that uses our Service.

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3. Information We Collect

We collect information when you:

• Visit our Website

• Register on our site

• Place an order

• Subscribe to our newsletter

• Respond to a survey

• Fill out a form

Personal Information Collected:

• Name / Username

• Email addresses

• Phone numbers

• Mailing addresses

• Billing addresses

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4. How We Use the Information We Collect

We may use the information we collect for the following purposes:

• To Personalize Your Experience – respond better to your needs.

• To Improve Our Website – improve functionality and performance.

• To Improve Customer Service – respond to support needs.

• To Process Transactions – complete orders and billing.

• To Administer Promotions or Surveys.

• To Send Periodic Emails – provide updates, confirmations, or order info.

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5. Information from Third Parties

• End User Information: We may collect public data you share on social media or provide through integrations.

• Fraud Prevention: We may receive fraud detection information from third-party payment processors.

• Social Media Data: Information made publicly available may be collected.

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6. Sharing Your Information

We may share your information with:

• Third-Party Service Providers – trusted partners for payment, shipping, analytics, etc.

• Affiliates – companies we control or are under common control with us.

• Business Transfers – if we merge, sell, or restructure, data may be part of the transfer.

• Legal Requirements – to comply with applicable laws or government requests.

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7. Cookies and Similar Technologies

We use cookies to:

• Improve user experience

• Store preferences

• Track usage

You can manage cookies in your browser or opt out through settings (see our Cookie Policy for details).

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8. Data Security

We use security measures including:

• Secure Servers: SSL technology to transmit data.

• Encryption: Payment details are encrypted and stored by PCI-compliant processors.

• Access Controls: Limited to authorized personnel only.

Note: No method of internet transmission is 100% secure.

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9. Data Retention

We keep your personal data only as long as necessary for the purposes outlined here or to meet legal obligations.

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10. Your Rights

Depending on your location, you may have the right to:

• Access your data

• Request corrections

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

To exercise these rights, contact us at: support@mainresponse.com.

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11. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age.

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12. International Data Transfers

Your information may be transferred to and maintained on servers outside your state, province, or country.

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13. Links to Other Websites

Our Service may contain links to external websites. We are not responsible for their content or practices.

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14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect upon posting with an updated "Effective Date." Continued use of the Service signifies acceptance.

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15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@mainresponse.com

• Phone: (877) 461-5798

• Address: Main Response (SBECOMMERCE LLC), 9040 Raven Dr, Louisville, NE 68037, USA

• Website: www.mainresponse.com